Thank you for your interest in the Privacy Policy of Treasured Cruises. It describes how we collect, use and process your personal data and how we comply with our legal obligations to you in doing so. The protection of your data is important to us. We have therefore made it our business to handle your data responsibly and to protect and safeguard it.
Of course, we comply with the legal provisions of the Data Protection Act (DSGVO), the Telecommunications Telemedia Data Protection Act (TTDSG) and other data protection regulations and would like to inform you about this in more detail below:
1. Scope of application, responsible entity and definitions
1.1 Scope of this privacy statement
This Privacy Policy provides information on the processing of personal data in accordance with the General Data Protection Regulation (hereinafter “DS-GVO”) by Treasured Cruises
– when visiting and using Treasured Cruises website and social networks,
– Of (potential) customers,
– of participants in a charter organized by Treasured Cruises,
– by service providers as well as
– of applicants.
The Privacy Policy informs the data subjects about the nature, scope and purpose of the collection and use of your personal data by OceanEvent as the controller within the meaning of the DS-GVO.
1.2 Responsible party for the processing of your personal data
Unless otherwise stated in this privacy statement, the following is responsible for processing your personal data:
Treasured Cruises
Schoolstraat 16
9891 BE Ezinge
Netherlands
Represented by Founder and CEO, Sebastiaan de Jong
For processing in connection with marketing activities on social networks, we are jointly responsible with the providers of the social networks.
1.3 Definitions
This Privacy Policy is based on the following data protection terms, which we are happy to explain for ease of understanding:
a) DS-GVO is the General Data Protection Regulation (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC).
b) Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients; the processing of such data by the aforementioned authorities shall be carried out in accordance with the applicable data protection legislation, in accordance with the purposes of the processing.
c) Personal data means any information relating to an identified or identifiable natural person, i.e. the data subject. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. Personal data may be, for example, name, contact details or passport data.
d) Controller means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data. For the data processing described in this privacy statement, Treasured Cruises is the controller; in some cases jointly with other controllers.
e) Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, use, disclosure by transmission or otherwise making available, erasure or destruction. Processing may be, for example, the collection and transmission of your passport data as a participant in a charter.
2. Purpose, legal base and, if applicable, categories of data when processing your personal data
2.1 Processing of your data when visiting our website as well as in the context of marketing measures in social networks.
Processing when visiting our website is carried out for the following purposes and on the basis of the following legal grounds:
2.1.1 Processing for the purpose of IT security.
If you visit our website to find out about our offer and services without registering for the newsletter or otherwise actively providing us with information, e.g. via the contact form / ship request, we also process your personal data. In addition, we process your personal data in the context of marketing measures in social networks.
When you visit our website, we process your personal data that is technically necessary for us to provide you with our website and to ensure the stability and security when you visit our website. For this purpose, we process the following personal data:
Access data/ Server log files
We collect data about every access to our website (so-called server log files). The access data includes:
– Name of the accessed website
– File, date and time of access
– Amount of data transferred
– Message about successful retrieval
– Browser type and version
– Operating system of the user
– Referrer URL (the previously visited page)
– Shortened IP address
– Requesting provider
We use this log data only for statistical analysis for the purpose of operating, securing and optimizing our website. However, we reserve the right to subsequently check the log data if there is a justified suspicion of unlawful use based on concrete indications.
We process your personal data on the basis of our legitimate interest in providing you with the website and ensuring IT security for you when you visit the website, based on Art.6 para.1 p.1 lit. f) DSGVO.
2.1.2 Processing for the purpose of customer contact and advertising
When contacting us (for example, via the contact form/ship inquiry or by e-mail), your information will be stored for the purpose of processing the inquiry and in the event that follow-up questions arise.
Contact
If you contact us via our contact form/ship inquiry, we process the personal data you provide here, such as
– name, first name
– e-mail address and telephone number
The processing of your personal data is based on your consent, Art. 6 para.1 p.1 lit. a) DS-GVO.
2.1.3 Processing of your personal data for analysis purposes and for the purpose of individual recommendations on our website.
When you visit our website, we analyze and document your user behavior in order to display individual recommendations on our website based on this data. For this purpose, we process the following personal data:
– IP address (shortened)
– cookies
We process your personal data on the basis of your consent within the meaning of Art.6 para.1 p.1 lit. a) DS-GVO, which you have given us in the context of the website visit. If you wish to object to the data processing of playing out product recommendations, please click on the following link: Cookie settings.
Cookies
Cookies are small text files that are stored in the browsers of your end devices when you visit our website. Cookies allow your actions and settings on our website to be stored and tracked for the duration of the browser session and possibly beyond. In addition, cookies enable the recognition of your browser. You can access the use of cookies
a) influence the settings of your browser. Most browsers have an option to restrict or completely prevent the storage of cookies. However, we would like to point out that the use and in particular the user comfort of our website may be limited without cookies.
b) Influence by clicking on the following link and changing the settings there: Cookie settings
Google Analytics 4
For analysis, we use Google Analytics 4 on our website, which is a web analytics service provided by Google Ireland Ltd (“Google”). Google Analytics uses cookies that enable an analysis of the use of our website. The declarations generated by the cookie about the use of our website are usually transferred to the U.S. via a Google Analytics 4 server operated by us in Europe and stored there. This data transfer takes place on the basis of EU standard contractual clauses. This ensures adequate protection of their personal data. You can find out more here: https://business.safety.google/adsprocessorterms/sccs/p2p-intra-group/
We shorten your IP address on the server operated by us before it is transferred to a server of Google Analytics 4. Google Analytics will use these statements on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services to Treasured Cruises relating to website activity and internet usage. You can find more detailed explanations of the terms of use and data protection of Google Analytics 4 at: https://support.google.com/analytics/answer/6004245
2.1.4 Processing for the purpose of advertising on social networks
In Meta’s social networks and apps, such as Facebook, Instagram, Messenger or LinkedIn, we regularly display advertisements, so-called social media ads. If you have an account in these social networks and agree to the display of advertisements via your account settings in the social network, you will be shown corresponding recommendations on our products and services when using the social network. The recommendations are generated on the basis of your interests stored in your public profile on the respective social network. In doing so, we process your public profile data. We show you individual advertising and offers on the basis of your interests stored in your public profile. In doing so, we process in particular
– Your IP address,
– your device/cookie ID,
– Page/feed activity,
– social connections
in order to measure the success of the display. We process your personal data on the basis of your consent within the meaning of Art. 6 para. 1 sentence 1 lit. a) DS-GVO.
In the process, your personal data is transferred to the U.S.A. This data transfer takes place on the basis of EU standard contractual clauses. This ensures adequate protection of your personal data.
For further details on data processing, we refer you to the privacy statements of the respective social network (Facebook, Instagram, LinkedIn).
2.2 Processing of your personal data in the context of a business relationship and for the performance of a charter
2.2.1 Processing of personal data of our (potential) customers.
If a business relationship between you and Treasured Cruises is in the offing or if a business relationship exists with you, we process your personal data for this purpose. This includes
– Name, first name
– e-mail address
– your position in the company and
– a telephone number with extension.
We use personal information about interested parties and customers to carry out pre-contractual measures (e.g. for the transmission of offers) as well as for the conclusion and execution of your contract Legal basis for this processing of personal data is Art. 6 para.1 p.1 lit.b) DS-GVO.
2.2.2 Processing of personal data of the participants of a charter
Upon conclusion of a charter contract and organization of the charter by us, personal data of your participants will also be collected and stored. This includes in particular
– name, first name
– address, e-mail address
– E-mail address and telephone number
– Other passport data
– Emergency data
– Health data such as allergies and food intolerances as well as additional personal data such as clothing size for special program points and/or activities e.g. bike tour, diving
Personal data of participants our charters we use to ensure that the contractual agreements between us and the relevant shipping companies and local service providers can be properly implemented. Here, the processing is based on Art. 6 para.1 p.1 lit. b) DS-GVO.
In addition, the processing of participant data is necessary in particular for the transfer to the local authorities on the Cruise by the shipping company. The processing is based on Art. 6 para.1 p.1 lit. e) DS-GVO.
The processing of personal data concerning the health of the participants is based on Art.6 Abs.1S.1 lit. d) DS-GVO.
We would like to point out that participation in the charter is not possible without recording the participant data. The participant data will be stored for a maximum of 14 calendar days after the charter has been carried out and then deleted.
2.3 Processing of personal data of our service providers and suppliers
We use personal data of our suppliers and service providers to ensure that the contractual agreements between us can be properly implemented and thus a smooth business relationship is possible, Art. 6 para.1 p.1 lit.b DS-GVO. On the other hand, to ensure compliance with legal requirements, Art. 6 para.1 p.1 lit.c) DS-GVO.
2.4 Processing of personal data of applicants
The reason for processing your personal information about you as an applicant is to assess whether your application to Treasured Cruises fits the requirements of our vacant positions. All the information we have about you, your skills and your goals helps us to make you an individually tailored job offer.
3. Disclosure of personal data
We may share your personal information with the following recipients, as appropriate and in accordance with local laws and regulations:
– Tax, audit or other authorities if we believe in good faith that we are required by law or other regulation to disclose such data.
– Shipping companies to whom we are required to submit a so-called manifest, which includes the passport data, address, telephone number, e-mail address and other personal data of the participants a charter.
Cruise ships are required by international maritime law to maintain such a manifest.
– External service providers who perform services on our behalf and/or for our clients (including local event agencies, airlines, as well as lawyers, accountants and auditors, and technical support staff for development and testing work on our company’s IT and CRM systems).
– Providers of externally contracted services and storage providers with whom a corresponding processing agreement is in place (including email delivery services, lettershops, and the like).
4. Protection of personal data
We take all reasonable and appropriate technical and organizational measures to protect the personal information we store from misuse, loss or unauthorized access. This applies to internal storage on our systems, includes the protection of our systems against external access and extends to the secure transfer of data to the above-mentioned third parties. Insofar as this is an order processing relationship, we have of course concluded the corresponding agreements in accordance with Art. 28 DS-GVO.
5. Your rights
In accordance with the DS-GVO, you can demand at any time that we
– Provide you with information about the personal data concerning you that we process (Art.15 DS-GVO),
– correct personal data concerning you that is incorrect (Art.16 DS-GVO) and/or
– Delete (Art.17 DS-GVO), block (Art.18 DS-GVO) and/or surrender (Art.20 DS-GVO) your personal data stored by us.
Please address your request
– By e-mail to info@treasured-cruises.com
– By telephone to +31.594 69 75 10
– In writing toTreasured Cruises, Schoolstraat 16, 9891 Be Ezinge, Netherlands
If you assert your right against us, we will process your personal data collected in this context in order to respond to your request. The processing of your personal data is carried out for the fulfillment of a legal obligation on the basis of Art.6 Abs.1 S.1 lit.c) DS-GVO.
6. Miscellaneous
The provisions of this privacy statement apply in the version valid at the time of use on our website. We reserve the right to amend or change the content of the data protection declaration. The updated version shall apply from the time it was published on our website.